Privacy policy

Privacy Policy

Personal data is processed by us in accordance with the requirements of the Personal Data Protection Act. It is used exclusively for the purposes of our store (product shipments, email correspondence, etc.) and is not transferred to third parties.

Customers may consent to receiving an email newsletter containing information about promotions and new products in our store.

Every customer has the right to access, correct, add to, and update their data. By placing an order in our store, you consent to the sharing of your personal data with us, its storage, and processing for the purpose of fulfilling the order.


Legal Basis

This Privacy Policy complies with the provisions of Article 13, paragraphs 1 and 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter referred to as the GDPR.

Personal Data Administrator

The Administrator of your personal data is VISTULA FOODS SP. Z O.O., with its registered office in Warsaw, 02-168, at ul. Tapicerska 6A, m2; Tax Identification Number (NIP): 5223172640, tel.: +48 536 503 097, e-mail: shop@grocerywala.pl

Purpose of Personal Data Collection

The processing of your personal data is based on Article 6 of the GDPR and for marketing purposes. The Personal Data Administrator relies on a legitimate interest, which is order processing, online store analytics, analysis of visits, orders, purchasing trends, newsletter distribution, implementation of advertising campaigns, and website user flow.

Analytical Tools

I consent to the processing of my personal data by VISTULA FOODS SP. Z O.O. The controller of your personal data is VISTULA FOODS SP. Z O.O., with its registered office in Warsaw, 02-168, at ul. Tapicerska 6A, m2. Tax Identification Number (NIP): 5223172640, tel.: +48 536 503 097, e-mail: shop@grocerywala.pl, for marketing purposes.

Providing my personal data is voluntary, and the basis for its processing is my consent. The recipients of the data are Google Analytics, Facebook, Instagram, and Google AdWords.

Data Processing Period

Your personal data will be stored for a period of 10 years until marketing opportunities and data analysis necessary for business operations are utilized or until consent to personal data processing is withdrawn.

Customer Rights

The customer has the right to withdraw this consent at any time. Personal data will be processed until it is withdrawn. Customers have the right to access, rectify, erase, or restrict their personal data, as well as to lodge a complaint with the supervisory authority.

The data is used for marketing profiling using Google Analytics, Facebook, Instagram, and Google AdWords.

To object to profiling, please use your browser settings. If you have any questions regarding the processing of your personal data, please contact the Personal Data Controller or the Data Protection Officer.

Final Provisions

1. In matters not regulated by these Terms and Conditions, the relevant provisions of the Civil Code shall apply.

2. Placing an order constitutes acceptance of these Terms and Conditions.

Cookies

1. The Service Provider hereby informs that when using the Website, Personal Data is also collected automatically in the Website's system logs, through cookies, and through the Web Beacon system.

2. The Service Provider hereby informs that from the moment the Customer connects to the Website, information about the number (including IP address) and type of the Customer's end device from which the Customer connects to the Website appears in the Website's system logs. The Service Provider hereby informs that, in accordance with the law, it also processes data regarding the number (including IP address) and type of the Customer's end device, as well as the time of the Customer's connection to the Website, and other operational data regarding the Customer's activity on the Website. The described data is processed for technical purposes to adapt the Website to Customer needs and to collect general statistical information. regarding the operation of the Website.

3. The Service Provider uses cookies to collect information related to the Customer's use of the Website. Cookies are IT data, in particular small text files, saved and stored on the devices through which the Customer uses the Website. They enable:

maintaining the Customer's session (after logging in), thanks to which the Customer does not have to re-enter their Login and Password on each subpage of the Website,

customizing and optimizing the Website to Customers' needs,

personalizing marketing messages,

ensuring the security and reliability of the Website.

4. The Website uses session cookies, which are deleted after closing the web browser window, as well as persistent cookies, which are saved for a specified period of time on the devices through which the Customer uses the Website.

5. The Customer may independently and at any time change the settings. 

Cookie settings, specifying the conditions for their storage and access by Cookies to the Customer's Device. The Customer can change the settings referred to in the preceding sentence using the web browser settings or through the service configuration. These settings can be changed, in particular, to block the automatic handling of Cookies in the web browser settings or to notify the Customer each time Cookies are placed on the Customer's Device. Detailed information about the possibilities and methods of handling Cookies is available in the Customer's software (web browser) settings.

6. The Customer may delete Cookies at any time using the available functions in the web browser they use.

7. Restricting the use of Cookies may affect some functionalities available on the Website.

8. The Website also uses Cookies placed by the Service Provider's partners, enabling the personalization of advertising activities and accounting for their effects. The Privacy Policy does not regulate the use of Cookies by third parties. More information about them may be available on the websites of the Service Provider's partners.

9. Some subpages of the Website and other means of communication with Customers may contain so-called "web beacons" (electronic images, also known as empty gifs). Web Beacons allow you to receive information such as the IP (Internet Protocol) address of the computer on which the page containing the Web Beacon was loaded, the page URL, the page load time, browser type, as well as information contained in Cookies, in order to assess the effectiveness of advertising.